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Table of contents

7.1 Tracking and Desk verification of data

Chapter 7 gives a detailed procedure for tracking and placement.

“Retention tracking for all DDU-GKY interventions is for 365 calendar days (page 11, guidelines)”

All the candidates should be tracked at least once in a month (12 times in a year) for a period of 1 year i.e. 365 calendar days from the date of completion of training

The placement criteria for the candidates depend on their tracking details. Candidates have to go through a two steps process namely, Desk Verification and Physical verification before they are confirmed as “Placed or Not Placed”.

7.1    Tracking and Desk verification of data

Once the training is completed, candidates are tracked every month for 12 months from the date of training completion. It is the responsibility of the PIA OP Team to provide the relevant documents required for tracking of the candidate.

According to the data submitted by the PIA OP Team the candidates will be categorized into Group A or Group B as mentioned in SF 7.1A: Tracking and Related definitions.

7.1.1     Monthly candidate tracking

Overview

Item

Description

Purpose

To track a candidate for 12 months after completion of training

Reference to guidelines

Step 11, Table 4, Page 46

Prerequisite/s

All candidates who have completed the training

Time for completion

Continuous process 

Resource/s

SF 7.1A: Tracking and Related definitions, SF 7.1B1: Tracking form for candidates in group ‘A’ , SF 7.1B2:  Tracking form for candidates in group B’, SF 7.1C: Certificate for employment location and SF 7.1D: Joint certificate issued by the employer and candidate where salary slip is not issued, SF 7.1E: Declaration of Employer to be given with the offer letter

Process owner

PIA OP team

Activities

Actor

Action

Time for completion

Relevant Documents

PIA OP team

To provide information on the candidates after completing training for12 months.

To be updated in the system by 9thof every month

SF 7.1B1: Tracking form for candidates in group ‘A’, SF 7.1B2:  Tracking form for candidates in Group ‘B’, SF 7.1C: Certificate for employment location and SF 7.1D: Joint certificate issued by the employer and candidate where salary slip is not issued.

SF 7.1E: Declaration of Employer to be given with the offer letter

CTSA for YPS/SRLM for APS

To ensure that the data is updated and frozen

By 10th of every month system will freeze the data. To be done every month.

 

No prescriptive steps are indicated on how PIAs should ensure that all candidates are tracked accurately on various parameters. PIAs are free to devise their methods, so that data is captured accurately. They will be held liable for any errors in the report. Still few of the modes of tracking which the PIA can adopt for tracking of candidates is mentioned in modes of tracking in SF 7.1A: Tracking and Related definitions”.

7.1.2     Desk verification of documents of candidates in Group A (who are tracked as per SF 7.1B1)

Overview

Item

Description

Purpose

To verify the documents of the candidates

Reference to guidelines

Step 11, Table 4, Page 46

Prerequisite/s

All the candidates who are tracked as per SF 7.1B1

Time for completion

Continuous process 

Resource/s

SF 7.1B1: Tracking form for candidates in Group ‘A’ ,  SF7.1B3: List of items to be verified from different documents to confirm placement, SF 7.1F: Procedure for desk verification of candidates who are tracked asper SF 7.1B1 , SF 8.6A: Amount transferred to a candidate’s bank a/c as take home pay and SF 7.1G: List of candidates who are in Group ‘A’

Process owner

PIA OP team

Activities

Actor

Action

Time for completion

Relevant Documents

Document verification

PIA OP team

To finalise and upload the data of candidates

To be submitted by 9th of every month

SF 7.1B1: Tracking form for candidates in group ‘A’ ,

ERP System or SRLM for APS and CTSA for YPS

Sample Generation

On 10th of every month

SF 7.1B1: Tracking form for candidates in group ‘A’ ,

PIA Q team

Verify candidate documents – sample document verification

To be done between 10th to 14th of month – As per sampling process 

SF7.1B3: List of items to be verified from different documents to confirm placement

ERP System or SRLM for APS and CTSA for YPS

Sample Generation

On 15th of every month

SF 7.1B1: Tracking form for candidates in group ‘A’ ,

SRLM for APS and CTSA for YPS

Verify candidate documents - sample document verification

 

To be done between 15th to 18th of month – As per sampling process 

SF7.1B3: List of items to be verified from different documents to confirm placement

Salary payment

SRLM for APS and CTSA for YPS (finance teams)

Verify take home pay credited to candidate’s bank a/c uploaded in ERP system

To be done between 14th to 18th of month – As per sampling process

SF 8.6A: Amount transferred to a candidate’s bank a/c as take home pay (input from Chapter 8)

Combining document verification data and salary verification data

SRLM for APS and CTSA for YPS

Combine both data. If there are differences in take home pay, system should be programmed to take the lower figure and prepare a list of eligible candidates.

 

To be submitted by 20th of every month

SF 7.1G: List of candidates who are in Group ‘A’

 

Note: 1. For cases where a PIA could not submit data and documents as per the timeline: A PIA can submit data and documents with a month delay for a maximum of 20% of candidates in Group A in the month. For these candidates the document verification schedule will be as per the month in which documents and data are submitted. For example if placement is in January but documents are submitted as per March timeline (instead of February timeline) verification will follow the March timeline.

With reference to the above the following is further clarified:

7.1.3     Desk verification of documents of candidates in Group ‘B’ (who are tracked as per SF 7.1B2)

Overview

Item

Description

Purpose

To verify the documents of the candidates

Reference to guidelines

No specific provision

Prerequisite/s

All candidates who are tracked as per SF 7.1B2

Time for completion

Continuous process

Resource/s

SF 7.1B2:  Tracking form for candidates in group ‘B’ and SF 7.1H: Procedure for desk verification of candidates who are tracked as per SF 7.1B2 and SF 7.1I: List of candidates who are in Group ‘B’

Process owner

PIA OP team

Activities

Actor

Action

Time for completion

Relevant Documents

Document verification

PIA OP team

To finalise and upload the data of candidates

To be submitted by 9th of every month

SF 7.1B2: Tracking form for candidates in group ‘B’

ERP System or SRLM for APS and CTSA for YPS

Sample Generation

On 10th of every month

SF 7.1B2: Tracking form for candidates in group ‘B’ ,

PIA Q team

Verify candidate documents - sample document verification

 

To be done between 10th to 14th of month – As per sampling process 

SF 7.1B2: Tracking form for candidates in group ‘B’

ERP System or SRLM for APS and CTSA for YPS

Sample Generation

On 15th of every month

SF 7.1B2: Tracking form for candidates in group ‘B’ ,

SRLM for APS and CTSA for YPS

Verify candidate documents - sample document verification

 

To be done between 15th to 18th of month – As per sampling process 

SF 7.1B2: Tracking form for candidates in group ‘B’

Note: 1. For cases where a PIA could not submit data and documents as per the timeline: A PIA can submit data and documents with a month delay for a maximum of 20% of candidates in Group B in the month. For these candidates the document verification schedule will be as per the month in which documents and data are submitted. For example if placement is in January but documents are submitted as per March timeline (instead of February timeline) verification will follow the March timeline. 

7.2 Physical verification of placement

Placement as defined in the guidelines is operationalized in SF 7.2A: Placement and related definitions. This will be the guiding basis to decide whether a candidate is placed or not. Using these definitions as basis, list of candidates for physical verification will be generated as SF 7.2C1: List of candidates from where samples for physical verification are to be drawn.

7.2.1     Generation of samples for physical verification

The sampling process and the decision rules for judging the payment to be released in all three instalments (other than 1st) are given in SF 7.2C: Procedure to draw samples for physical verification and confirmation of placement. The process will be used to draw samples every month and the process of the verification is described in the next Section.

Note: The sample once generated cannot be changed under any circumstance and they are stored in a secure place in the repository of the ERP system.

7.2.2     Monthly sample physical verification

Overview

Item

Description

Purpose

To physically verify a sample of candidates who meet the placement criteria at the end of previous month

Reference to guidelines

Section 4.8 page 51

Prerequisite/s                   

Submission of list of candidates deemed as placed after document verification

Time for completion                 

Continuous process 

Resource/s

SF7.2D: Items to be checked during on-site visit for placement verification, SF 7.2E: Status of candidates after physical verification of placement, SF 7.2C: Procedure to draw samples for physical verification and confirmation of placement and SF 7.2C1: List of candidates from where samples for physical verification are to be drawn

Process owner

CTSA for YPS/SRLM for APS

 Activities

Actor

Action

Time for completion

Relevant Documents

Physical verification

PIA Q team

Physical verification of placed candidates

To be done between 16th to 20th of the month

SF 7.2C1: List of candidates from where samples for physical verification are to be drawn, SF7.2D: Items to be checked during on-site visit for placement verification

SRLM for APS and CTSA for YPS

Physical verification of placement: Primary and recheck

To be done between 21st to 26th of month – As per sampling process

SF 7.2C1: List of candidates from where samples for physical verification are to be drawn, SF7.2D: Items to be checked during on-site visit for placement verification

Finalisation of placement in the month

SRLM for APS and CTSA for YPS

Analyse document verification and physical verification records of that month and conclude number of candidates placed in that month

27th to last day of the month

SF 7.2E: Status of candidates after physical verification of placement

PIA OP team

To raise any objections or seek clarifications on the summary report of placement submitted by the SRLM for APS and CTSA for YPS.

1st to 5th of next month

SF 7.2E: Status of candidates after physical verification of placement

SRLM for APS and CTSA for YPS

To finally decide the status of candidate after considering the Ops team’s objections.

6th to 10th of next month

SF 7.2E: Status of candidates after physical verification of placement

7.2.2.1     Mechanism for resolving differences over sampling results

If any differences arise during placement verification, the process for resolving them is as follows:

7.2.3     Finalising placement percentage and release of Instalments

To release an instalment, the following will be followed:

The process will be repeated for all instalments. 

7.3 Post placement support

Overview

Item

Description

Purpose

To validate the amount to be paid to the candidate, by deciding the place where a candidate is employed

Reference to guidelines

Section 3.2.2.7, page 33;

Prerequisite/s                    

Employment of candidates

Time for completion                  

Verification as per placement verification schedule given above and payment as per schedule of payment given in Chapter 8

Resource/s

SF 7.3A: Instructions on post placement location verification and entitlement of post placement support , SF 7.3B: List of candidates for PPS payment and SF7.2D: Items to be checked during on-site visit for placement verification

Process Owner

PIA OP team

Activities

Actor

Action

Time for completion

Relevant Documents

All the teams

Physical check of a sample of candidates on

  • employment location
  • receipt of PPS amount

To be completed as part of physical verification of placed candidates (as per Section 7.2.2)

SF7.2D: Items to be checked during on-site visit for placement verification

PIA op team

List of candidates eligible for PPS

As per placement verification process

SF 7.3A: Instructions on post placement location verification and entitlement of post placement support

, SF 7.3B: List of candidates for PPS payment

SRLM for APS/CTSA for YPS (Finance teams)

To verify the actual amount transferred and cross check with eligible amount

As per audit process of Financial SOP

System generated internal check to cross verify money paid and money eligible.

7.4 Verification of retention and career progression

Retention and Career Progression as defined in the guidelines are operationalized in SF 7.4A: Retention and Career Progression and related definitions. This will be the basis to reckon a PIA’s entitlement to incentives on these two counts. Using these definitions as basis, list of candidates for physical verification will be generated as SF 7.4B1: List of candidates from where samples are to be drawn for physical verification for payment of retention and career progression incentives.

7.4.1     Generation of samples for physical verification

The sampling process and the decision rules for judging the incentive to be paid in all three instalments (other than 1st) are given in SF 7.4B: Process to draw samples for verifying incentive payment on retention and career progression. The process will be used to draw samples every month and the process of verification is described in the next section.

Note: The sample once generated cannot be changed under any circumstance and they are stored in a secure place in the repository of the ERP system.

 

7.4.2     Monthly sample verification

Overview

Item

Description

Purpose

To verify a sample of candidates who meet the retention and career progression criteria at the end of previous month

Reference to guidelines

Section 3.2.2.9 page 34

Prerequisite/s

Submission of list of candidates eligible for incentives in the month

Time for completion

Continuous process

Resource/s

SF7.4C: List of items to be verified from different documents to confirm retention and career progression,

SF7.4D: Items to be checked during on-site visit to confirm retention and career progression,

SF 7.4E: List of candidates for career progression and retention and

SF 7.4F: Post verification summary of candidates eligible for retention and career progression incentives

Process owner

CTSA for YPS/SRLM for APS

Activities

Actor

Action

Time for completion

Relevant Documents

Physical verification

PIA Q team

Physical verification of placement

To be done between 16th to 20th of the month

SF7.4D: Items to be checked during on-site visit to confirm retention and career progression

SF 7.4E: List of candidates for career progression and retention

SRLM for APS and CTSA for YPS

Physical verification of placement

To be done between 21st to 26th of month – As per sampling process

SF7.4D: Items to be checked during on-site visit to confirm retention and career progression SF 7.4E: List of candidates for career progression and retention

Finalisation of candidates for incentive payment in the month

SRLM for APS and CTSA for YPS

Analyse document verification and physical verification records of that month and conclude number of candidates placed in that month

27th to last day of the month

SF 7.4F: Post verification summary of candidates eligible for retention and career progression incentives

PIA op team

To raise any objections or seek clarifications on the summary

1st to 5th of next month

SF 7.4F: Post verification summary of candidates eligible for retention and career progression incentives

SRLM for APS and CTSA for YPS

To finally decide after considering the Ops team’s objections.

6th to 10th of next month

SF 7.4F: Post verification summary of candidates eligible for retention and career progression incentives

7.4.2.1     Mechanism for resolving differences over sampling results

The procedure followed will be same as that provided for placement verification Section 7.2.2.1.

7.4.3     Finalising eligibility of incentives for retention and career progression and its release with instalments

To release an instalment, the following will be followed:

The process will be repeated for all instalments.

7.5 Foreign placements: Counselling and verification

Foreign placements, as defined in the guidelines are operationalized in SF 7.5A: Foreign placements and their tracking. This will be the basis to reckon a PIA’s entitlement to incentives on account of foreign placements.

7.5.1     Counselling for the candidates to be placed in foreign countries

Overview

Item

Description

Purpose

To provide basic information to ease their transition into countries of destination

Reference to Guidelines

Section 3.2.2.12, page 34

Prerequisite/s                

Furnishing of SF 7.5B1: List of candidates who were offered and accepted the offers for foreign placement

Time for completion

 All counselling sessions to be completed before 10 days of scheduled departure from India.

Resource/s

SF7.5F: Counselling schedule for candidates who accepted foreign postings in the month of _______________

Process owner

PIA OP team

Activities

Actor

Action

Time for completion

Relevant Documents

PIA OP team

Counsel the candidates and provide transition assistance

 

OP team can make a schedule and inform Q team, SRLM and CTSA as per schedule.

SF7.5F: Counselling schedule for candidates who accepted foreign placement in the month of _______________

PIA Q team

Monitor physical (at least 25 % of randomly selected sessions) and rest video recorded sessions of counselling sessions

Not later than 5 days of completion of sessions but all should be completed 7 days before departure date.

SF7.5F: Counselling schedule for candidates who accepted foreign placement in the month of _______________

CTSA (for YPS) / SRLM (for APS)

1. Monitor 25 % of the sessions either through a physical visit or by viewing video scripts.

2. Counsel the candidates through a physical visit or through a  video chat

At least 5 days before departure

SF7.5F: Counselling schedule for candidates who accepted foreign placement in the month of _______________

7.5.2     Desk verification of candidate’s documents

Overview

Item

Description

Purpose

To verify the documents of the candidates who are placed in foreign countries

Reference to guidelines

No specific provision

Prerequisite/s                   

All candidates who are tracked as per SF 7.1B1

Time for completion                 

Continuous process 

Resource/s

SF 7.1B1: Tracking form for candidates in group ‘A’, SF7.5C: List of documents and items to be verified from different sources to confirm foreign placements , SF 7.5B1: List of candidates who were offered and accepted the offers for foreign employment

SF 7.5B2: List of people who joined the foreign employment

Process owner

PIA OP team

Activities

Actor

Action

Time for completion

Relevant Documents

Document verification

PIA OP team

To finalise and upload the list of candidates who were offered and accepted foreign placement, and those who joined foreign placement

To be submitted by 10th of every month

SF 7.5B1: List of candidates who were offered and accepted the offer for foreign placement

SF 7.5B2: List of people who joined the foreign placement

PIA Q team

Verify documents of placed candidates – 100 % verification

To be done between 11th to 15th of month

SF7.5C: List of items to be verified from different documents to confirm foreign placements

SRLM for APS and CTSA for YPS

Verify documents of placed candidates - 100 % verification

To be done between 16th to 20th of month

SF7.5C: List of items to be verified from different documents to confirm foreign placements

Salary payment

SRLM for APS and CTSA for YPS (finance teams)

Verify take home pay credited to candidate’s bank a/c uploaded in ERP system

To be done between 14th to 18th of month

SF 8.6A: Amount transferred to candidate bank a/c as take home pay

Combining document verification data and salary verification data

SRLM for APS and CTSA for YPS

Combine both data. If there are differences in salary, system should be programmed to take the lower figure and prepare a list of eligible candidates.

 

To be submitted by 20th of every month

SF 7.1G: List of candidates who are in Group ‘A’

7.5.3     Generation of samples for physical verification

The sampling process and the decision rules for judging the incentive to be paid in all three instalments (other than 1st) are given in SF 7.5B: Process to draw samples for verifying incentives on foreign placement. The process will be used to draw samples every month and the process of the verification is described in the next Section.

Note: The sample once generated cannot be changed under any circumstance and they are stored in a secure place in the repository of the ERP system.

7.5.4     Sample Verification

Overview

Item

Description

Purpose

To verify a sample of candidates reckoned to be considered as placed for foreign placements at the end of previous month

Reference to guidelines

Section 4.1.1 page 37

Prerequisite/s

SF 7.5B1: List of candidates who were offered and accepted the offers for foreign employment

SF 7.5B2: List of people who joined the foreign employment

Time for completion

Continuous process 

Resource/s

SF7.5C: List of items to be verified from different documents to confirm foreign placements SF7.5D: Items to be checked during on-site visit to confirm foreign placements  SF 7.5E: Post verification summary of candidates eligible for foreign placements

Process owner

CTSA for YPS/SRLM for APS

Activities

Actor

Action

Time for completion

Relevant Documents

Physical verification

PIA Q team

Physical verification of placement

To be done as per procedure prescribed for drawing samples.

SF7.5D: Items to be checked during on-site visit to confirm foreign placements 

SRLM for APS and CTSA for YPS

Physical verification of placement

To be done as per procedure prescribed for drawing samples.

SF7.5D: Items to be checked during on-site visit to confirm foreign placements 

Finalisation of placement in the month

SRLM for APS and CTSA for YPS

Analyse document verification to conclude number of candidates placed.

To be corroborated later with physical verification.

27th to last day of the month

SF 7.5E: Post verification summary of candidates eligible for foreign placements

PIA op team

To raise any objections or seek clarifications on the summary

5th of next month

SF 7.5E: Post verification summary of candidates eligible for foreign placements

SRLM for APS and CTSA for YPS

To finally decide after considering the op team’s objections.

10th of next month

SF 7.5E: Post verification summary of candidates eligible for foreign placements

7.1.4.1     Mechanism for resolving differences over sampling results

The procedure followed will be same as provided for placement verification.

7.1.5     Finalising eligibility for incentives for foreign placement and its release with instalments

To release of instalment, the following will be followed:

The process will be repeated for all instalments.

7.6 Placement outside the state

Placement is a pan Indian phenomenon and very often candidates are placed outside the state they belong to. Verification of placement for these candidates will be as follows:

 

7.7 List of standard forms in Chapter 7

SF 7.1A: Tracking and Related definitions

SF 7.1B1: Tracking form for candidates in Group A (candidates whose status has financial implications for the project)

SF 7.1B2: Tracking form for candidates in group B (candidates whose status does not have financial implications for the project)

SF 7.1B3: List of items to be verified during desk verification

SF 7.1C: Certificate for employment location

SF 7.1D: Joint salary certificate issued by the employer and the candidate in organisations where salary slip is not issued

SF 7.1D1: Self-Certification on perquisites, incentives and payment for overtime

SF 7.1E: Declaration of Employer to be given with the offer letter

SF 7.1F: Procedure for desk verification of candidates who are tracked as per SF 7.1B1

SF 7.1G: List of candidates who are in Group ‘A’

SF 7.1H: Procedure for desk verification of candidates who are tracked as per SF 7.1B2

SF 7.1I: List of candidates who are in Group ‘B’

SF 7.2A: Placement and Related definitions

SF 7.2B: List of candidates to be considered for placement in a month

SF 7.2C: Procedure to draw samples for physical verification and confirmation of placement

SF 7.2C1: List of candidates from where samples for physical verification are to be drawn

SF 7.2D: Items to be checked during on-site visit for placement verification

SF 7.2E: Status of candidates after physical verification of placement

SF 7.3A: Instructions on post placement location verification and entitlement of post placement support

SF 7.3B: List of candidates for PPS payment

SF 7.4A: Retention and career progression and related definitions

SF 7.4B: Process to draw samples for verifying incentive payment on retention and career progression

SF 7.4B1: List of candidates from where samples are to be drawn for physical verification for payment of retention and career progression incentives

SF 7.4C: List of items to be verified from different documents to confirm retention and career progression

SF 7.4D: Items to be checked during on-site visit to confirm one year retention and career progression

SF 7.4E: List of candidates for career progression and one year retention

SF 7.4F: Post verification summary of candidates eligible for retention and career progression incentives

SF 7.5A: Foreign placements: Definition, assistance to be provided and their tracking

SF 7.5B: Process to draw samples for verifying incentives on foreign placement

SF 7.5B1: List of candidates who were offered and accepted the offers for foreign employment

SF 7.5B2: List of people who joined the foreign employment

SF 7.5C: List of documents and items to be verified from different sources to confirm foreign placements

SF 7.5D: Items to be checked during on-site visit to confirm foreign placements

SF 7.5E: List of candidates eligible for foreign placement incentive based on document and salary verification

SF 7.5E1: Post verification summary of candidates eligible for foreign placements

SF 7.5F: Counselling schedule for candidates who accepted foreign postings in each month.